I have been a Packet8 VoIP user for several months, and havelogged over 10,000 minutes of calling time on this service todate. During this time, I lost my dial tone 3 times and hadaround 6 incomplete or dropped calls. Two times, the person Iwas talking to said I sounded like I was in a “tunnel”. Otherthan that, the call quality has been excellent and I have nocomplaints. Other than the “tunnel”...

People sometimes interchange the terms “know-how” and “knowledge”, but there’s a world of difference! Systems vendors are falling over themselves to sell you so-called “integrated knowledge management solutions”, but these are rarely more than glorified information management systems with go-faster stripes. If we fail to understand knowledge in all its facets, then there is a...

Start-ups, small growing firms and even home-based businesses are underserved by the telecommunications industry. But there are telephone systems that fit if you know where to look. Telephone systems have grown in sophistication by leaps and bounds in recent years, but for the most part, very small businesses have been on the outside looking in. And with the recent evolution in Voice over IP telephony (VoIP), the gap...

Being able to give effective feedback is not just a good skill to possess in business, it is a great life skill to have. Because when you are masterful at giving feedback, not only can you help your employees to sustain continuously improving performance, you can also improve the performance of the baseball team you coach, the cleaning lady at home, or the performance of your own children on completing their chores....

The wireless network in my house went haywire. It worked on three PCs, one had a horrible connection, and one can’t connect. Between Hubby and me, we spent a lot of time researching and trying to figure out the problem. We narrowed down the possibilities few by doing tests. Hubby is the network king in our house and I learned a bit in working with him. In fact, I solved the problem… temporarily. I believe...

Video production is an effective tool for producing more sales, training employees, and telling the world about products and services. Video presentations can be shown to large groups and be viewed privately by one person. Television is the number one source of information for most people in North American and Europe. Business and Industry has been using industrial films and videos for years. As production costs have...

The ideal solution for high end bandwidth users where connectivity is essential for operations isn’t a simple T1 or DS3 dedicated line…you need an “OC” fiber optic network. So just what is OCx, what can it do for you, and what do you need to know? What is an OCx Circuit? ‘OC’ stands for Optical Carrier and is used to specify the speed of fiber optic networks conforming to the SONET...

For meetings to consistently deliver the required performanceand hence outputs, it is critical to have a preparedcommunication process in advance of the meeting.This enables participants to be aware and where appropriateprepare for the meeting in advance.It also allows for them to circulate any preparatory informationand pre-reading before the meeting to minimise anyinformation-giving during valuable meeting time.This...

The economy may finally be turning around and showing signs of a rebound. Interest rates have begun to rise and the stock market is recovering from the lows it experienced in the last couple of years. Is your business ready to take advantage of these improving times? Can you translate these improvements into increased profits? You can. Read on Wouldnt you like to see your profits increase? Sure, but in reality, what influence...

Toll free numbers make it easy and convenient to obtain information and conduct inquiries without having to pay for the call. The idea of the called party paying for the call goes back several decades ago, and picked up in the eighties and nineties. A toll free numbers directory contains a list of toll free numbers listed alphabetically or in business categories. An online toll free numbers directory also provides other...